Sandvik Rock Tools launch My Rock Tools Analyze to help customers improve their rock tool performance
SANDVIK Rock Tools have launched My Rock Tools Analyze, a new mobile application designed to help customers improve their rock tool performance through analysis of rock tool failure and discard.
This new digital solution is specifically designed to conduct this analysis and provide advice and guidance in a customer report – all remotely. The aim is to determine the root cause of the failure or discard reason, prevent it from happening again, and help improve future performance.
‘Sandvik Rock Tools suite of digital solutions serves our customers in a number of ways, and we are now very happy to be able to add My Rock Tools Analyze in order to offer easy-to-use remote support for failure and discard analysis,’ said digital solutions specialist Charles Macfadyen from Sandvik Mining and Rock Technology’s Rock Tools Division.
‘With it, customers can ultimately increase productivity and profitability by using the analysis results to improve their drilling operations.’
Customers will receive an invitation from Sandvik to log in, download the app (available both for iOS and Android), provide some key product information, take a few photos of their worn-out tool and then send it to Sandvik for analysis and feedback.
‘A big part of Sandvik’s DNA is continuous improvement in close collaboration with our customers, and My Rock Tools Analyze does precisely that, in a user-friendly, fast and remote way. We truly believe that this will help our customers and us both in the short and long term,’ said Mr Macfadyen.
The My Rock Tools Analyze application is available for all Sandvik Rock Tools customers and can be downloaded in App Store and Google Play Store.