Microlise telematics for Suttons Tankers
Suttons Tankers improve operational performance and customer experience with Microlise
ONE of the UK’s leading logistics and supply chain specialists, Suttons Tankers, have invested in a telematics and technology solution from Microlise, providers of transport management software to fleet operators.
Suttons Tankers, who operate from over 30 locations in the UK, have deployed the Microlise solution across their fleet of 500 tractor units and more than 850 road tankers and trailers.
Microlise’s technology will help Suttons to better manage their fleet through vehicle tracking and utilization reporting, as well as managing driver performance to reduce fuel costs and improve efficiencies.
Suttons will use Microlise’s Journey Management product to help them deliver an enhanced customer experience by proactively managing issues and changes. The schedule execution board provides a detailed picture of which vehicles are running early, on time or late, highlighting which jobs have been completed or remain pending.
Suttons are also utilizing Microlise’s proof-of-delivery technology to help driver communication and digitize receipt through sign-on-glass and image capture, with exceptions identified and managed by the Suttons team.
Microlise will also help to strengthen Suttons’ existing focus on safety. The Microlise Safety Module, which includes the ClearVision multi-camera solution, will help to protect drivers, support driver training and provide access to in-depth information relating to any incidents.
As well as combining granular telematics data with actual footage, the ClearVision camera solution also provides blind-spot visibility to drivers through the Microlise in-cab DriveTab unit (a ruggedized Android tablet device).
Suttons’ focus on compliance will be supported through the customizable Microlise vehicle check feature, ensuring that drivers carry out checks in line with legislation and company policy, with the system flagging when vehicles require maintenance.
Michael Cundy, managing director of Suttons Tankers, said: ‘Investing in Microlise’s fleet technology supports our drive towards continuous improvement and service excellence and provides us with the intelligence we need to further improve processes and increase customer value.
‘The multi-camera solution, which integrates with Microlise’s vehicle telematics system, is helping us to reduce our risk profile and better protect our drivers.’
Nadeem Raza, chief executive officer of Microlise, added: ‘The success of Suttons Tankers has hinged upon them knowing how best to serve their customers with a range of bespoke solutions that address precise industry requirements.
‘We are delighted to be providing them with technology solutions that will deliver greater operational efficiencies, improved safety and compliance efficiencies, and, critically, an improved customer experience.’