TWS continue to expand presence in North America
Terex Washing Systems open new dedicated Centre of Excellence in Louisville, Kentucky
NORTHERN Ireland-based Terex Washing Systems (TWS) have announced the launch of a new dedicated Centre of Excellence in Louisville, in the US state of Kentucky.
Following the appointment of a regional sales and distributor manager in North America last year, coupled with the official launch of the award-winning Aggresand 165 in North Carolina in November 2013 (pictured), the company says demand and enquiries for TWS equipment has reached unprecedented levels.
To facilitate this growth and ensure a full and dedicated line of support for the TWS distributor network and customers, TWS will now support all machines sales, part sales and service directly from their new facility in Louisville.
TWS director, Sean Loughran commented: ‘With the fantastic levels of growth we are witnessing across America both in the aggregates and recycling segments, establishing a dedicated location in North America to stock machines and parts, and to manage our sales and service activity in this region was critical to ensure we continue to provide optimum service and support for our distribution network and end-users.
‘With this facility now fully operational we can react quickly to market demands with on-site stock of our most popular machines. In addition, we have a dedicated parts warehouse stocking hundreds of parts to ensure minimal downtime and ultimately ensure our customers operate at maximum productivity.
‘We also have a team of after-sales technicians available to support our customers and distributors in all areas, including applications, service and commissioning, to ensure TWS continue to be the number one supplier of choice for all washing equipment in North America.’
TWS say they have the largest distributor network in North America with 23 independent dealers covering Canada, the US, Mexico, the Caribbean and the whole of Central America.
Within the dedicated distributor network there are more than 100 salesmen serving customers across the continent from Alaska to Panama and Newfoundland to Hawaii.
US sales manager Andrew Pickering commented: ‘Developing our business in the US market place has been extremely exciting. I have witnessed at first hand a dramatic positive shift in activity in the marketplace. The recent launch of the Aggresand 165 in North Carolina paved the way for helping establishing TWS as a market leader.’
He continued: ‘2014 presents exciting opportunities for us to continue to expand and maximize on the massive potential that is here. TWS have a solid product portfolio, particularly with the latest new innovative solutions introduced, as well as two new products to be launched at Hillhead in June.’
