Company celebrates 1,000th My Fleet unit by offering complimentary data access for seven years
SANDVIK Mobile Crushing and Screening are celebrating the 1,000th mobile unit to leave their factory with My Fleet connected by offering their premium data subscription free for seven years on new equipment and retrofit packages.
The company says digitalization has never been more important than it is in today’s climate and has positively changed the way of working for many people over recent months, which is why it has invested heavily in its online distributor portal and My Fleet telematics systems over the past two years.
Purpose designed to help customers get the very best out of their investment, every new machine within the Q- and U-440i range of mobile crushers and screens is equipped with a My Fleet telematics device and fully connected the moment it leaves the factory.
‘It’s an exciting time to hit this major milestone of 1,000 units now connected to My Fleet,’ said Jesper Persson, vice-president of life-cycle services. ‘We are proud of the progress we have made in digitalization and automation, and how the technology supports our customers.
‘This investment will allow them to learn more about their operation and how best to improve it by tracking their fleet and monitoring its health. Alerts and notifications will proactively help to resolve issues before they become critical, whilst also enabling remote support wherever possible, saving on time and cost and thereby generating the desired uptime in a sustainable way.’
The 1,000th My Fleet-equipped unit – a Sandvik QI442 impact crusher – was delivered to Wisconsin-based US distributors Miller-Bradford & Risberg Inc in February.
Expressing his delight at hearing the news that their QI442 is the 1,000th unit, executive vice-president of sales and marketing, Dan Soley, said: ‘My Fleet is a really beneficial tool as it gives great insight into machine utilization and location. The ability to offer remote support means we don’t always need to visit the customer to assist them in their operations.’
My Fleet customer benefits include:
- Remote access to 24 hours a day, seven days a week via a mobile device or PC
- Optimum performance through monitoring of operational data
- Maximum uptime through planned service and preventative maintenance
- Quick and efficient support through remote machine visibility
- Safe and sustainable operation with reduced need to dispatch engineers to site
- Peace of mind through enhanced security with geofencing.
Sandvik say all machines that are already fitted with My Fleet and currently working in the field will automatically be granted the extended seven-year data subscription, including customers who have purchased the My Fleet retrofit kit.