DEUTZ open first power centre in the US
New facility in North Kansas City ensures customer service and product support needs are efficiently met
DEUTZ have opened a new power centre in North Kansas City, the US, to help Midwest equipment manufacturers and customers to integrate the German firm’s engines into their specific machines.
The new concept will complement the existing network of DEUTZ service centres in the country. More importantly, the newly opened Power Centre Midwest will not only offer parts, aftersales and maintenance services, but also bespoke planning, development and assembly.
This means that DEUTZ are now able to fulfil all customer requirements in relation to individual machines and configurations. Customers can also buy new diesel/gas engines or refurbished DEUTZ Xchange units in a dedicated sales area in the power centre.
‘Our staff is in place and we’re looking forward to introducing our suppliers and customers in the Midwest to the new DEUTZ power centre concept,’ commented Dennis Romanson, general manager of Power Centre Midwest. ‘It’s exciting to be able to offer OEMs and equipment end-users better proximity to trained DEUTZ technicians and engineers.’
A total of 17 employees will be on hand to provide additional services and technical sales resources to mainly SME machinery manufacturers.
Robert Mann, president and CEO of DEUTZ, added: ‘Opening this new power centre was very important to our overall business because it allows us to work closely with many of the local area manufacturers across the Midwest. Our goal is to ensure that their service and product support needs are fully met.’
DEUTZ have confirmed that plans are in place to open further similar centres in the US, particularly in regions where there are sufficient demand for services.