Tarmac roll out new ‘track-and-trace’ technology
Company enhances logistics capabilities for customers with innovative digital delivery tracking solution
TARMAC have enhanced their logistics capabilities for customers with the roll-out of an innovative new digital delivery tracking solution across their 1,800-strong vehicle fleet, which is set to deliver improved efficiency and boost customer service.
Delivered in collaboration with technology partners, enterprise mobility solutions partners Peak Ryzex, global information technology specialists Samsung and cloud software solution company Podfather, the introduction of the new software provides Tarmac with real-time visibility of their fleet by relaying live GPS tracking information to their planning teams and UK-wide network of weighbridges and batching cabins. It also lets customers track orders online and receive instant delivery notifications using access to the same information.
In addition, the logistics planning system, developed by Podfather, provides drivers across Tarmac’s UK and subcontractor fleet with detailed information about their current and next job via the same application on their mobile devices.
Mark Wood, managing director, materials - south at Tarmac and national sponsor of the project, said: ‘The new ‘track-and-trace’ technology has immediately improved the experience for everyone involved in our delivery process.
‘By giving access to the same real-time information, we are revolutionizing the way customers access delivery information, providing additional convenience and reassurance to further improve the way we communicate.
‘Enhancing the traceability of our deliveries equally enables us to boost productivity and efficiency, as our weighbridges and logistics teams can better manage their drivers, closely monitor availability and react more quickly in the event of any unexpected delays.’
The implementation of the new technology forms part of Tarmac’s wider ePOD (electronic proof of delivery) project. ePOD will see all drivers working with Tarmac use their tablets or smartphones to digitally record proof of deliveries, eliminating the need for paper tickets and ensuring these are issued to the customer and haulier instantly.