New customer support appointment at HCMUK

Jon Williams to provide customer support across northern England, Yorkshire, and North Wales

HITACHI Construction Machinery UK (HCMUK) have appointed a new customer support representative covering northern England, Yorkshire, and North Wales. Jon Williams (pictured) joins HCMUK after two decades spent within the customer care sector, with his most recent role as area support manager.

Mr Williams’ experience spans customer care and support, plant access equipment, telematics programming, and overseeing the sales/hire process from inception to completion, making him well suited to his new role at HCMUK.

‘I am delighted to be working for a market leader such as HCMUK and believe my skill set will enable me to prosper in this new role,’ he said. ‘I’m looking forward to getting to know our customers and to help maintain the excellent level of service they have come to expect from HCMUK, and to work on new business opportunities in line with company objectives.’

Stephen Creaser, product support director at HCMUK, said: ‘We are delighted to welcome Jon to the product support team as we continue to invest in the northern region. Bringing a wealth of customer support experience, I’m confident that Jon will quickly establish himself and be a success in his new role.’