New 10-year IT partnership for CEMEX

CEMEX announce long-term IT outsourcing services agreement with Neoris valued at US$500 million

CEMEX have reached a multi-year strategic partnership with Neoris to provide long-term IT outsourcing services to CEMEX around the globe. The agreement covers several projects over the course of the next 10 years and is valued at around US$500 million.

As part of the agreement, Neoris will provide IT services such as software engineering, application development and technology deployments for multiple projects employing their best-in-class global delivery model. The agreement enhances the services Neoris already provide to CEMEX.

‘Neoris have delivered great value for many large multinationals, and they will continue contributing in the future development of CEMEX,’ said Fernando Gonzalez, executive vice-president of finance and administration. ‘This agreement is a key component in CEMEX’s continued transformation of front-office services to enhance customer satisfaction as well as driving efficiency in our back-office operations.’

Claudio Muruzábal, chief executive officer of Neoris, added: ‘The work done with CEMEX has been critical for our consolidation as one of the most successful emerging players in the global IT services market place. We are confident our experience delivering global projects will be an essential component of this endeavour.’

CEMEX have already achieved the successful global integration of the most advanced enterprise platform based on SAP, with the support of Neoris, allowing them to tailor customer solutions to meet specific business needs, using cutting-edge technology such as mobile interfaces, fluid collaboration schemes and business-orientated social networking models.

This latest agreement with Neoris is in addition to the 10-year strategic partnership that CEMEX signed with IBM in 2012 for business process, application maintenance and IT outsourcing services.