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2020 / 2021 Edition

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Metso Outotec boost service capability in Australia

Metso Outotec

Company strengthens customer support and global network with new Pilbara service centre

METSO Outotec are investing in the development of their service capabilities for mining and aggregates customers in Australia with a new service centre in the Pilbara region. Aimed at delivering enhanced productivity and shorter lead time in the region, construction work is planned to be completed by the end of 2022.

The location of the centre will provide the agile delivery of equipment repairs, act as a base for field services, and hold inventory for customer-critical wear and spare parts. Employing around 40 skilled personnel from the local communities, including service engineers and experts, the Pilbara service centre will handle equipment including crushers, mills, screens, and provide customer training.

‘The new facility location has been chosen to provide enhanced local support to our customers in the Pilbara region and represents our long-term commitment in Australia. Our customers will now have even better access to services, repairs, parts, and technical expertise to maximize their operations’ performance,’ said Stuart Sneyd, president of Metso Outotec in Asia Pacific.

The centre will also support customers’ sustainability commitments by delivering environmentally efficient technologies and services. Metso Outotec are committed to reducing CO2 emissions from their operations by 50% by 2024 and are targeting net-zero emissions by 2030.

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