Planned maintenance programme introduced in the UK following successful roll-out in Germany
CASE Construction Equipment have announced the launch of CASE Care in the UK, following a successful roll-out in Germany.
CASE Care is a maintenance programme that aims to keep new machines up and running and cost of ownership down by giving customers peace of mind through maximising uptime and offering a team of CASE experts to provide genuine parts and certified lubricants replacement.
‘We understand that our customers want their machines to always operate at their best, efficiently and productively year on year,’ said Joseph O’Grady, business director for the north of Europe at CASE Construction Equipment. ‘The CASE Care planned maintenance programme ensures that this happens through check-ups and maintenance operations scheduled at regular intervals.’
CASE Care Coverage includes standard planned maintenance, as indicated in the operator manual (up to six years/ 8,000h); genuine parts and certified lubricant replacements; and CASE-trained service technicians’ expertise and labour.
CASE Care can also be bundled with other packages from CASE Service Solutions, including: CASE Protect, which offers an extended warranty to avoid unexpected costs; CASE Fluid Analysis, to ensure maximum machine uptime with detailed fluid reporting; and CASE Connected Services, such as SiteWatch and SiteConnect, to boost machine profitability.