Construction Recycling Alliance award win for CDE

Company picks up CRA Service and Support award for its Custom Care support package

CDE Global have been awarded the Service and Support award in The Construction Recycling Alliance (CRA) Awards 2011, which comprise the following six categories: Recycling Company of the Year; Recycling Contract of the Year; Service and Support; Equipment Innovation; Product Innovation; and Investment.

CRA members and approved suppliers were invited to submit entries for each relevant category, with the final decisions being made by a panel of independent judges, including academics, journalists and government policy-makers. The judging panel awarded CDE Global the Service and Support Award based on the company’s Custom Care support package, which is afforded to all CDE Global customers.

The company’s customer care offering provides a suite of services designed to help customers maintain optimum production levels and plant efficiency. The package includes essential support services such as parts and spares, servicing, preventative maintenance, warranty and training.

CDE Global’s entry was supported by testimonials from end-users who highlighted the company’s ‘impressive experience’ and ‘continuity of contact’ before, during and after the installation of its recycling machinery.

Commenting on the win CDE’s Custom Care manager, Jason Kiddle, said: ‘We are delighted to get recognition from the Construction Recycling Alliance in the Service and Support Award category. This reaffirms the progress we have made with our Custom Care offering and our commitment to providing a complete service to our customer base.’